Shipping & Returns
All Fête Boxes ship to you for $8 via USPS or UPS. Shipping these large, heavy boxes is no easy feat! Instead of charging you the full shipping amount (which is very expensive!) we've subsidized the amount that you'll have to pay into one small $8 piece. Once your order has been placed, we will begin personalizing your Fête Box. You will receive an email with a tracking # once your box has shipped.
Need your Fête Box in a rush? Make sure to notify us at time of order and we would be happy to let you cover the difference between rush and standard shipping.
Returns & Exchanges
Due to the custom and personalized nature of our work, we cannot accept returns. We assure you that a customer service experience that exceeds your expectations is at the highest of our goals, and we strive to make each experience you have with Fête Box an entirely positive one. 100% Quality Satisfaction Guaranteed, always.
Order cancellations are allowed only when you contact firstname.lastname@example.org within 24 hours of purchase. After 24 hours the order cancellation policy falls in line with our return policy above.
For any additional concerns or questions about this please contact us at: